Testimonials
Real Customers. Proven Results.
Posted onTrustindex verifies that the original source of the review is Google. Chuck and his team were a pleasure to work with. Not only did he get back to me in a timely manner, but we also met, reviewed plenty of carpet samples, and set up the install date in a few short days. The install team were early, polite, efficient, and did a great job of replacing the carpet in the entire second floor of my house. Would highly recommend working with them.Posted onTrustindex verifies that the original source of the review is Google. Wonderful experience from start to finish. Chuck was patient, communicative and thorough. The install went flawlessly and the team was very respectful and careful in my home. So happy to have chosen this company for my new carpet!Posted onTrustindex verifies that the original source of the review is Google. Great job! They arrived on time. My new carpet looks beautiful. ThanksPosted onTrustindex verifies that the original source of the review is Google. Everything was perfect. Couldn't had gone smoother. Will recommend!Posted onTrustindex verifies that the original source of the review is Google. Amazing stuff. Knowledgable, friendly and Good pricing. WIll use again!Posted onTrustindex verifies that the original source of the review is Google. Robert’s visit to my place was efficient and informative and he had the colors and types of carpet I needed. The carpet was a great quality and I love it. The installation guys were just as great from start to finish. Definitely recommend this company. Update: My carpet is two years old now and it still looks great!Posted onTrustindex verifies that the original source of the review is Google. I found Carpet One through a Google search. I went to their website and saw professionalism. I clicked on the link to request for estimate. It was soon Tanya was in my home talking to me about options. It was a comfortable procedure - even fun. I picked the Prestige Hourglass carpet for the whole house. The work was scheduled. Two men arrived and they had to remove the old laminate and take it away. It was a two day process due to the laminate removal. When I came into the house it was totally transformed! I would say it was fast and efficient. Rewarding to see it done so quickly. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. Tim Gates and his team did an excellent job on my first home! My dog Ranger and I very happy.
Posted onVerified Great job, reasonable price, prompt service! Recommend Carpet Now, and will use them again.Posted onVerified It only took two weeks from consultation to completion to make our home feel new again! The in-home consultation with Tim was great! I told him the aesthetic that I was going for and he presented me with a few samples at a time so that I wouldn't feel overwhelmed. Tim was patient and helpful throughout the process and even suggested the zero percent financing option. I ultimately decided to go with the Suffolk Liberty carpet and the end result is perfection. Many thanks to Jerry and his team! They arrived before 9 am and were done before 6 pm! Don't sleep on Carpet Now. True professionals!!Posted onVerified Messaged them, scheduled a consult within 2 days, carpet installed by the next week in our master closet. Beautiful product, great service!Posted onVerified I recently installed carpet in my home and used Carpet Now's service. I am super impressed by the service Tim provided, he is very kind and considerate. As I was doing a remodeling of the house, I had to change installation date two times and Tim promptly accommodated me. The quality of the product they provided is excellent and value wise lesser than Home Depot and Lowe's, on top of that the whole experience was hassle free compared to big retailers.Posted onVerified Tim was very friendly and easy to work with during the consultation phase. He helped us select the options that fit our needs without being pushy or impatient. The crew arrived on time and we're also friendly and professional. They got the job done in a timely manner and cleaned up everything before they left. I highly recommend Carpet Now of Austin.Posted onVerified Impressed how quickly Carpet Now contacted me and showed up at my house with samples of different carpet options and the different prices. I went with a cost effective carpet selection that made the house look new after a perfect installation. Part of the installation involved rooms that were not perfectly square or rectangular, yet the carpet installation team made it look as though the new carpet was one single, continuous piece. Very nicely done. Thank you!Posted onVerified I finally made the decision to replace my carpet after 5 years! The only reason I even reached out to Carpet Now was because of the reviews so I thought it only fair to repay the favor. All the reviews are true! We are a week in to our new carpet and couldn't be happier with the results! They were quick, efficient, extremely communicative, had amazing response time and best of all REASONABLY priced. I had 2 other companies come out to give us estimates before carpet now and Carpet now beat BOTH bids by $200+. Chuck was extremely friendly and knowledgable about which options would be best for our pockets and the look we were going for! They bring samples ON SITE to choose from which was wonderful for us to be able to see and feel in real time. Shoutout to Chuck for being extremely patient and willing to big chill in the couch while we went back and forth with our decision Lol If we ever need any more work done, I'm definitely reaching out to Carpet now first. Ya'll - AND they cleaned up when they left! I mean GOOD too! I'm talking no crumbs left behind!Posted onVerified We recently replaced carpet in our condo. Went with CarpetNow based on their good reviews here. My experience was consistent with the praise they have received. Chuck was very friendly and hardworking and visited us twice, once to measure and once to bring carpet samples. Scheduling, emails, and in-person communications were very prompt and efficient. Installation by Jerry and Gustavo was meticulous, careful and skilled. They cleaned up very carefully and even helped us move and put back bulky furniture. This is probably as good as it's ever going to get in Austin! If you haven't replaced carpet in your home before: (1) make sure to discuss with the team in advance how much space is needed for parking their very long van (as carpet rolls are very long) and where they can roll out the giant roll to cut it, (2) how old the prior carpet and underlying fastening material is, because additional hours may have to be factored in if what is beneath the carpet needs to be replaced and redone as well. It can be a laborious and artisanal job - carpet isn't just a peel-and-stick thing!
